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Questions about payments and compensation (English)

Questions about payments and compensation (English)

English version

In this post, we share frequently asked questions about payments and compensation related to coronavirus, with their answers.

1. Who will receive compensation?

All parents who normally use childcare and continue to pay their bill in full. This also applies to parents in crucial professions. The use of emergency daycare is free of charge.

2. How will the government compensate the parents' personal contribution?

On Friday, March 20, a letter of intent was signed between the Branch Organization for Childcare, the Ministry of Social Affairs and Employment, and the Tax Authorities (‘Belastingdienst Toeslagen’). From March 16th until April 28th the income-related contribution will be refunded for all parents. The refund will only be transferred when you have paid the invoices of MIK Kinderopvang. This compensation applies for parents who are not allowed to bring their child(ren) to the childcare center because of the Corona crisis as well as for parents who are working in a crucial sector and therefore have to bring their child(ren) to the childcare center. 

The compensation will be paid to the childcare organizations. We will then directly transfer the overpaid part to you. This part consists of the difference between the invoice amount and the childcare allowance received, over the period March 16th till April 28th. When the situation continues for a longer period, this option may be extended by several weeks.

3. How does the compensation work in practice?

The settlement is currently being worked out in more detail. Childcare organizations and parents will be informed as soon as possible.

In order to provide the compensation, we need some information from you on the amount of benefit you receive per month. You will provide this information to us yourself. A form is being developed and is expected to be available by the end of March. The from will be sent to you.

4. When do I get the childcare costs back?

From 23 March, the settlement will be further elaborated by the Ministry of Social Affairs & Employment, Belastingdienst (Taxes), Branch Organization Childcare, Branch Association Social Childcare, BOinK and Voor Werkende Ouders. The details are not available yet. Childcare organizations and parents will be informed as soon as possible.

5. Why do I have to pay first and then get a refund?

The right to childcare benefit only applies if you have paid the invoice. The refund of your personal contribution is linked to your right to childcare benefit. We therefore request you to pay your April invoice.

6. Will I receive a new invoice?

The settlement will be further developed from March 23 onward, details are not yet available at this time. We will inform you as soon as we have more details. 

7. Will the invoice for April be collected and when?

The right to childcare allowance only applies if you have paid the invoice. The refund of your personal contribution is linked to your right to childcare allowance. Therefore, we ask you to first pay your invoice. The collection of the invoice for the month of April will take place around March 30th. 

8. The period is currently from March 16th till April 28th, What will happen after then?

All measures announced apply for this period. According to the ministry, any extension of the compensation will be in line with other announced measures.

Please follow recent updates on the websites of RIVM and GGD Zuid Limburg.

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